Vikrant Mahajan
Media Buyer at Catalys
A Strategic Retention Expert
Verified reviewVerified review
Ranked #3 Across Europe, Asia, and the USA in Everboost Retention Championship
Global Ranking of #3 in Retention
Strategy by Everboost
Start Scaling Your
Brand Profitably.
Your D2C Brand is leaving 30–50% Revenue on the Table
You're Bleeding 25-40% Revenue on Broken Funnels Every Single Month. We Recover It for You Using Email, SMS, and WhatsApp in 120 Days Or You Don't Pay.
We build retention systems using Email + WhatsApp that turn first-time buyers into repeat customers — automatically.
Trusted by 70+ Brands Across the Globe
Trusted by 70+ Brands Across the Globe
CHALLENGE
Are You Scaling On A
Broken Funnel?
High Ad Spend, Shrinking
Margins
Low conversion rate
Below 20% Retention
Revenue
Customers buy once… never return
Discounts killing your margins
Cashflow crunch
Poor LTV & Repeat Rate
Spiking CAC
Almost 80% of eCommerce brands are bleeding money
because of gaps in their funnel. And here's the
frustrating part, most of them don't even know it's happening.
CHALLENGE
You’re spending on Ads but Losing Profit.
High Ad Spend, Shrinking
Margins
Low conversion rate
High ad spend, low repeat purchases
Customers buy once… never return
Discounts killing your margins
Email & WhatsApp barely driving revenue
Email & WhatsApp barely driving revenue
Email & WhatsApp barely driving revenue
Almost 80% of eCommerce brands are bleeding money
because of gaps in their funnel. And here's the
frustrating part, most of them don't even know it's happening.
solution
SOLUTION
Don't Just Chase Revenue. Unlock Profit.
The brands scaling profitably don't just fight over new customers on Meta. They also obsess over making the ones they already have — stay, spend more, and come back.
The brands scaling profitably don't just fight over new customers on Meta. They also obsess over making the ones they already have — stay, spend more, and come back.
Get Your Free Retention Audit
35%
35%
Average Increase in LTV
40x
40x
Average Retention ROI
$50K-$500K
$50K-$500K
Extra Monthly Revenue
51%
51%
Average Monthly Repeat Rate
our Process
our Process
A Proven D2C Profit Engine™
A Proven D2C Profit Engine™
STEP 1
Audit
We start by mapping out your entire customer journey and funnel. We identify the gaps where potential revenue is leaking or where you’re losing the chances of increasing your LTV.
From deep diving into your Klaviyo to going through your customer cohorts, shopify dashboard, and triplewhale charts, we do it all to make sure nothing gets missed.
Start Building Today
Built to increase Profit — not just Revenue.
Built to increase Profit — not just Revenue.
What we build for you
What we build for you
Done-for-You
Retention Setup.
Done-for-You
Retention Setup.
Get Your Free Retention Audit
We turn this generally dormant channel into the most profitable channel for eCommerce brands.
The most underrated channel for eCommerce brands is WhatsApp. We leverage it for more conversions and better AOV.
SMS
SMS
When utilized properly, this is one of the best channels to recover lost revenue and bring back churned customers. And we do exactly that!
We Let the Numbers Speak for Us…
We Let the Numbers Speak for Us…
70+ Brands, $80M+ in Revenue
70+ Brands, $80M+ in Revenue
$384K+
In Retention Revenue
recovered via abandoned cart flows (45 days)
40x
+28%
Growth in Repeat Rate
repeat purchase rate
106%
3.4x
Growth in Email Revenue
ROI on retention channels
$459K+
Revenue Generated in 30D
$714K+
In Added Email Revenue
109%
Revenue Growth in 45D
Get Similar Results for Your Brand
Not Another agency….
Not Another agency….
We're the Profit Partners You Need.
We're the Profit Partners You Need.
Most email agencies overpromise and underdeliver. We've built our entire business on doing the opposite. Because we refuse to give you metrics that only move on the monthly reports but not in reality. Our motto is to help you become more profitable by boosting your LTV and recovering lost revenue without any adspend. Because we don’t win, unless you do.
OTHER AGENCIES
Templated Setup
outdated Strategies
Follows Trends, Not Data
No Performance Guarantee
Raya
Tailored Setup
Industry-leading Strategies
Data-driven Decisions
120-Day Risk-free Guarantee
How We’ve Scaled D2C Brands
How We’ve Scaled D2C Brands
From first site visit
to the fifth purchase.
From first site visit
to the fifth purchase.
We build retention loops that turn one-time buyers into loyal customers, driving consistent growth through strategic lifecycle journeys and campaigns tailored for D2C brands.
How We’ve Scaled D2C Brands
From first site visit
to the fifth purchase.
We build retention loops that turn one-time buyers into loyal customers, driving consistent growth through strategic lifecycle journeys and campaigns tailored for D2C brands.
Jubliee
Rescuing a fragrance brand from a stagnant promotional loop
Problem : Stuck in £20K baseline revenue from Klaviyo
+33%Email Revenue
£134,475.85Store Revenue
Performance Highlights:
- £45,289.03 in 30 days, an 11% increase from the previous period.
- 0% spam complaint rate with 91/100 deliverability score.
- Doubled baseline email revenue within 3 months.
Within just 90 days, we freed them from a dead strategy and more than 2xed their attributable revenue from email.
Select case studies to view
Jubliee
Rescuing a fragrance brand from a stagnant promotional loop
Problem : Stuck in £20K baseline revenue from Klaviyo
+33%Email Revenue
£134,475.85Store Revenue
Performance Highlights:
- £45,289.03 in 30 days, an 11% increase from the previous period.
- 0% spam complaint rate with 91/100 deliverability score.
- Doubled baseline email revenue within 3 months.
Within just 90 days, we freed them from a dead strategy and more than 2xed their attributable revenue from email.
Select case studies to view
Jubliee
Rescuing a fragrance brand from a stagnant promotional loop
Problem : Stuck in £20K baseline revenue from Klaviyo
+33%Email Revenue
£134,475.85Store Revenue
Performance Highlights:
- £45,289.03 in 30 days, an 11% increase from the previous period.
- 0% spam complaint rate with 91/100 deliverability score.
- Doubled baseline email revenue within 3 months.
Within just 90 days, we freed them from a dead strategy and more than 2xed their attributable revenue from email.
Select case studies to view
What to expect
onboarding timeline
Your First 120 Days With Us…
Your First 120 Days With Us…
We use the DTC Profit Engine system to build your retention revenue sustainably, from zero to $50K–$500K/month over 120 to 180 days. And here's exactly what that looks like:
Scale my brand profitably
Scale my brand profitably
DAY 1-15
Audit & Research
High-level Strategy
Warm Up & Priority Flows
DAY 1-15
Audit & Research
High-level Strategy
Warm Up & Priority Flows
WEEK 2
Strategic Tests
List Management & Growth
Analysis & Optimization
WEEK 3
15-25 New Flows
Scaling Campaigns
Advanced RFM Segmentation
WEEK 4
Data-refined Strategy
Aggressive Optimization
30% Revenue Goal Hit
DAY 16-45
Strategic Tests
List Management & Growth
Analysis & Optimization
DAY 45-90
15-25 New Flows
Scaling Campaigns
Advanced RFM Segmentation
DAY 90-120
Data-refined Strategy
Aggressive Optimization
30% Revenue Goal Hit
We take on the risk with you.
If you don't get significant results in 120 days, we refund you and work free until you hit that goal.
If you don't get significant results in 120 days, we refund you and work free until you hit that goal.
Get Your Free Retention Audit
Reviews
Reviews
Their Words
Matter More
Don’t just take
our words for it
Don’t just take our word for it. Hear it from the people who were where you are today and how we helped them.
Don’t just take our word for it. Hear it from the people who were where you are today and how we helped them.
Mayank Arora
Independent Entrepreneur
Smooth, Smart & Reliable
Working with Gouri has honestly been super smooth. She’s really good at looking at retention beyond just sending campaigns. She’s always thinking through smarter angles, testing ideas, and finding ways to actually move client revenue. On top of that, she’s reliable, communicates clearly, and just makes things easier for everyone involved.
Verified reviewVerified review
Arnab Sen
Senior Search Executive at M+C Saatchi Performance
Exceptional at Retention Marketing
Gouri is exceptional at retention marketing. She has a sharp understanding of customer behavior and consistently drives engagement and long term value through her strategies. A strong asset to any team.
Verified reviewVerified review
Pallavi Chauhan
Senior Executive - Paid Social at WPP Media
A Complete Growth Partner
I have worked closely with Gouri on multiple D2C brands across apparel, fashion, jewellery, and education, and she’s genuinely one of the strongest retention marketers I’ve worked with. She has a sharp understanding of overall retention strategy from customer lifecycle planning and segmentation to building meaningful engagement across channels. What stands out is how she looks at retention as a complete growth lever, not just campaigns ensuring everything from CRM to communication flows works seamlessly to drive repeat purchases and long-term value. Beyond strategy, Gouri is extremely reliable and professional. Whether it’s handling multiple brands or navigating tight timelines, she consistently delivers with clarity and structure.
Verified reviewVerified review
Meghna Dugar
Copywriter at Mapagod
Supportive, Skilled & Adaptable
I have worked with many professionals throughout my journey, but Gouri was a unique one to work. I started my work journey with her, and she helped me understand the process of writing. Her work ethics are pristine, and she is easily adaptable to a given situation. Her ability to go out of her way to help others has made her stand out. Thanks a lot, teammate! You made the transition smooth and more comfortable.
Verified reviewVerified review
Gowtham Sriram
Full Stack Developer at Qik Meeting
A Natural Client Handler
I had the pleasure of working with Gouri for two years in our startup. I was particularly impressed by Gouri’s ability to handle even the most demanding clients effortlessly. That skill often takes years to develop among professionals, but it seemed to come perfectly naturally to her and I still miss working with her. Gouri is an asset to whom she works for.
Verified reviewVerified review
Vikrant Mahajan
Media Buyer at Catalys
A Strategic Retention Expert
Gouri and I shared accounts where she was really good at handling the retention part of it. She came up with really great strategies that helped several clients at an overall revenue level. Other than talent in retention, she is really helpful and friendly to work with. She always comes up with great ideas during brainstorming sessions and overall she is really talented at the work she does.
Verified reviewVerified review
Mayank Arora
Independent Entrepreneur
Smooth, Smart & Reliable
Working with Gouri has honestly been super smooth. She’s really good at looking at retention beyond just sending campaigns. She’s always thinking through smarter angles, testing ideas, and finding ways to actually move client revenue. On top of that, she’s reliable, communicates clearly, and just makes things easier for everyone involved.
Verified reviewVerified review
Arnab Sen
Senior Search Executive at M+C Saatchi Performance
Exceptional at Retention Marketing
Gouri is exceptional at retention marketing. She has a sharp understanding of customer behavior and consistently drives engagement and long term value through her strategies. A strong asset to any team.
Verified reviewVerified review
Pallavi Chauhan
Senior Executive - Paid Social at WPP Media
A Complete Growth Partner
I have worked closely with Gouri on multiple D2C brands across apparel, fashion, jewellery, and education, and she’s genuinely one of the strongest retention marketers I’ve worked with. She has a sharp understanding of overall retention strategy from customer lifecycle planning and segmentation to building meaningful engagement across channels. What stands out is how she looks at retention as a complete growth lever, not just campaigns ensuring everything from CRM to communication flows works seamlessly to drive repeat purchases and long-term value. Beyond strategy, Gouri is extremely reliable and professional. Whether it’s handling multiple brands or navigating tight timelines, she consistently delivers with clarity and structure.
Verified reviewVerified review
Meghna Dugar
Copywriter at Mapagod
Supportive, Skilled & Adaptable
I have worked with many professionals throughout my journey, but Gouri was a unique one to work. I started my work journey with her, and she helped me understand the process of writing. Her work ethics are pristine, and she is easily adaptable to a given situation. Her ability to go out of her way to help others has made her stand out. Thanks a lot, teammate! You made the transition smooth and more comfortable.
Verified reviewVerified review
Gowtham Sriram
Full Stack Developer at Qik Meeting
A Natural Client Handler
I had the pleasure of working with Gouri for two years in our startup. I was particularly impressed by Gouri’s ability to handle even the most demanding clients effortlessly. That skill often takes years to develop among professionals, but it seemed to come perfectly naturally to her and I still miss working with her. Gouri is an asset to whom she works for.
Verified reviewVerified review
Afroz Hussain
Senior Analyst at Accenture
Impressive Content Writing Skills
I was impressed by Gouri’s content writing skills. She created an entire company profile in such a short period of time. This natural skill of her has helped my friend’s company grab many clients throughout his journey. She will be an asset for any organisation.
Verified reviewVerified review
Chelsea Seeds
CEO at Oppero
Sharp, Consistent & Impactful
Before Gouri, it was hard to find the quality she produces. She is an absolute 10/10. From understanding the brief to delivering sharp, conversion-focused, timely copy, she makes the entire process effortless. What really stands out is her consistency and attention to detail. Working with her has been smooth, reliable, and genuinely impactful.
Verified reviewVerified review
Seth Stevens
Co-founder & CEO at Post Purchase Pro
Clear, Thoughtful & Business-Focused
Working with Gouri was one of those rare experiences where you immediately notice the difference in quality and clarity. She has a strong ability to take a rough idea and turn it into something structured, compelling, and actually useful from a business standpoint. What stood out to me the most was how quickly she understood the intent behind the work and not just the task itself. That’s something you don’t come across often. She brings a level of thoughtfulness and consistency that makes collaboration easy and results reliable. If you’re looking for someone who doesn’t just write but actually adds value to the outcome, Gouri is someone I’d confidently recommend.
Verified reviewVerified review
Arnab Sen
Senior Search Executive at M+C Saatchi Performance
Exceptional at Retention Marketing
Gouri is exceptional at retention marketing. She has a sharp understanding of customer behavior and consistently drives engagement and long term value through her strategies. A strong asset to any team.
Verified reviewVerified review
Pallavi Chauhan
Senior Executive - Paid Social at WPP Media
A Complete Growth Partner
I have worked closely with Gouri on multiple D2C brands across apparel, fashion, jewellery, and education, and she’s genuinely one of the strongest retention marketers I’ve worked with. She has a sharp understanding of overall retention strategy from customer lifecycle planning and segmentation to building meaningful engagement across channels. What stands out is how she looks at retention as a complete growth lever, not just campaigns ensuring everything from CRM to communication flows works seamlessly to drive repeat purchases and long-term value. Beyond strategy, Gouri is extremely reliable and professional. Whether it’s handling multiple brands or navigating tight timelines, she consistently delivers with clarity and structure.
Verified reviewVerified review
Vikrant Mahajan
Media Buyer at Catalys
A Strategic Retention Expert
Gouri and I shared accounts where she was really good at handling the retention part of it. She came up with really great strategies that helped several clients at an overall revenue level. Other than talent in retention, she is really helpful and friendly to work with. She always comes up with great ideas during brainstorming sessions and overall she is really talented at the work she does.
Verified reviewVerified review
Afroz Hussain
Senior Analyst at Accenture
Impressive Content Writing Skills
I was impressed by Gouri’s content writing skills. She created an entire company profile in such a short period of time. This natural skill of her has helped my friend’s company grab many clients throughout his journey. She will be an asset for any organisation.
Verified reviewVerified review
Chelsea Seeds
CEO at Oppero
Sharp, Consistent & Impactful
Before Gouri, it was hard to find the quality she produces. She is an absolute 10/10. From understanding the brief to delivering sharp, conversion-focused, timely copy, she makes the entire process effortless. What really stands out is her consistency and attention to detail. Working with her has been smooth, reliable, and genuinely impactful.
Verified reviewVerified review
Seth Stevens
Co-founder & CEO at Post Purchase Pro
Clear, Thoughtful & Business-Focused
Working with Gouri was one of those rare experiences where you immediately notice the difference in quality and clarity. She has a strong ability to take a rough idea and turn it into something structured, compelling, and actually useful from a business standpoint. What stood out to me the most was how quickly she understood the intent behind the work and not just the task itself. That’s something you don’t come across often. She brings a level of thoughtfulness and consistency that makes collaboration easy and results reliable. If you’re looking for someone who doesn’t just write but actually adds value to the outcome, Gouri is someone I’d confidently recommend.
Verified reviewVerified review
Arnab Sen
Senior Search Executive at M+C Saatchi Performance
Exceptional at Retention Marketing
Gouri is exceptional at retention marketing. She has a sharp understanding of customer behavior and consistently drives engagement and long term value through her strategies. A strong asset to any team.
Verified reviewVerified review
Pallavi Chauhan
Senior Executive - Paid Social at WPP Media
A Complete Growth Partner
I have worked closely with Gouri on multiple D2C brands across apparel, fashion, jewellery, and education, and she’s genuinely one of the strongest retention marketers I’ve worked with. She has a sharp understanding of overall retention strategy from customer lifecycle planning and segmentation to building meaningful engagement across channels. What stands out is how she looks at retention as a complete growth lever, not just campaigns ensuring everything from CRM to communication flows works seamlessly to drive repeat purchases and long-term value. Beyond strategy, Gouri is extremely reliable and professional. Whether it’s handling multiple brands or navigating tight timelines, she consistently delivers with clarity and structure.
Verified reviewVerified review
Vikrant Mahajan
Media Buyer at Catalys
A Strategic Retention Expert
Gouri and I shared accounts where she was really good at handling the retention part of it. She came up with really great strategies that helped several clients at an overall revenue level. Other than talent in retention, she is really helpful and friendly to work with. She always comes up with great ideas during brainstorming sessions and overall she is really talented at the work she does.
Verified reviewVerified review
FAQS
FAQS
Frequently
asked
questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
How soon can I expect results?
Our clients usually start seeing significant results in 90-120 days.
Do you handle COD flows?
How soon can we see results?
Do you manage campaigns monthly?
Do you manage campaigns monthly?
Do you manage campaigns monthly?
Get started
Let’s Scale Your Brand Profitably with Email & SMS Marketing
See how brands like yours are scaling with our retention systems, driving repeat purchases, increasing LTV, and building predictable revenue through email, SMS, and WhatsApp.
Get started
Let’s scale your Brand’s Email & SMS Marketing
See how brands like yours are scaling with our retention systems, driving repeat purchases, increasing LTV, and building predictable revenue through email, SMS, and WhatsApp.
Stop running after revenue blindly.
Start unlocking real profit.
Start unlocking real profit.
Book a free call
Your ultimate profit partner. Each member of the team is dedicated to help you win because we don’t unless you do.
Your ultimate profit partner. Each member of the team is dedicated to help you win because we don’t unless you do.
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